Privacy Policy

Effective Date: 4th July 2025
Last Updated: 4th July 2025

KEMDII Ltd (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect your information when you visit www.kemdii.com (the “Site”), make a purchase, or interact with us in any way.

1. Information We Collect

We collect personal information in the following ways:

When You Place an Order:

  • Full Name
  • Shipping and Billing Address
  • Phone Number
  • Email Address
  • Payment details (processed securely via Shopify Payments, PayPal, etc.)

When You Browse the Site:

  • IP Address
  • Browser type and version
  • Device information
  • Pages you visit and time spent
  • Referral links or how you found our website

When You Sign Up for Emails or SMS:

  • Email address and/or phone number
  • Marketing preferences

We do not collect or store your credit card information directly. All payments are processed securely through third-party providers (e.g., Shopify Payments, Stripe, PayPal).

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Send you order updates, shipping confirmations, and support
  • Improve our website and customer experience
  • Respond to your inquiries and requests
  • Send marketing emails, promotions, or newsletters (only if you opt-in)
  • Analyze site traffic and performance (via cookies and analytics tools)

3. Sharing Your Information

We do not sell your personal information.

We may share data with trusted partners to fulfill services, including:

  • Shopify (ecommerce platform)
  • Payment processors (e.g., Stripe, PayPal)
  • Shipping providers (e.g., Royal Mail, DPD, Evri)
  • Email marketing platforms (e.g., Mailchimp, Omnisend)
  • Analytics tools (e.g., Google Analytics, Pinterest Pixel)

These partners only receive the data necessary to perform their services and must keep it secure.

4. Cookies & Tracking

Our site uses cookies and similar tracking technologies to:

  • Improve website functionality
  • Remember your preferences
  • Analyze traffic
  • Show relevant ads on platforms like Pinterest, Google, and Instagram

You can control or disable cookies through your browser settings. Note that some features may not function properly if cookies are turned off.

5. Your Rights

You have the right to:

  • Request access to the data we hold about you
  • Ask us to correct inaccurate information
  • Request deletion of your personal data
  • Withdraw consent for marketing emails at any time (via the unsubscribe link or by contacting us)

To exercise your rights, contact info@kemdii.com.

6. Data Retention

We retain your personal data only for as long as needed to provide services and comply with legal obligations (e.g., tax regulations).

7. Third-Party Links

Our site may contain links to other websites (e.g., Instagram, Pinterest). We are not responsible for their content or privacy practices. Please review their privacy policies before submitting any personal data.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

9. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact:

info@kemdii.com
KEMDII Ltd
20 Wenlock Roade, London, England, N1 7GU

BLÜOM hair and scalp oil for dry itchy scalps and fragile edges

Our Story

Making hair easier to live in

Who We Are

KEMDII is a UK-based, scalp-first hair care and lifestyle brand creating considered products that make hair easier to live in — not just healthy, but enjoyable to wear. Through care, we support self-expression, so women can wear their hair how they want without sacrificing softness or health.

Woman with natural textured hair showing softness, definition, and healthy-looking curls

Our Mission

We created KEMDII to move beyond hair care that only works on wash day or in perfect routines.

Our mission is to make hair easier to live in — focusing on long-term scalp comfort, balance, and softness so hair doesn’t just look good in the moment, but continues to feel good through daily life, styling, and change.

Our approach is scalp-first and intentional. We treat the scalp as skin, prioritising comfort and resilience, and design products that help hair remain soft, hydrated, and flexible — supporting self-expression rather than restricting it.

KEMDII isn’t about telling women how they should wear their hair. It’s about using care to support how they already live.

Because healthy hair should feel good to wear — not feel like work.

"Care should support how you live, not ask you to work around it."

— Kemdii

KEMDII HydraRepair Scalp Cream shown in jar with a spoon lifting the rich cream texture, illustrating how to apply the scalp treatment to dry or sensitive scalps